Who is that?
A business operator—a combination of doer and leader.
This person takes the day-to-day stuff over from the CEO.
They are the ideal first-hire for a small business trying to scale.
He/she may start as an executive assistant and move into the role of a project manager, head of operations, or general manager. COO and VP or President as the business grows.
If you are a small business CEO, hire an operator as soon as possible.
How do you know you made a good hire?
Bottlenecks will reduce, the business will grow, and you’ll be able to spend more time on big-picture stuff.
And if you make a bad hire, the bottlenecks will increase, and progress will slow down.
Don’t worry; even the savviest entrepreneurs make such hiring mistakes.
Just don’t let it bog you down for long.
Keep an eye out for the signs of slow down I shared above and take action to change that.
Fire this person and hire another more effective operator.
If not sure who to hire for this role early on in business, hire a person who comes with a few years of experience and has led college fest when studying.
Why college fests?
Because it takes courage, planning, communication, and team management skills to pull one off.
Give it a shot, and let me know how that goes for you.