1/ Healthy profit margins
2/ Fewer rituals, more real work
3/ Generous pay to attract the best workers
4/ Over Communication with all stakeholders
5/ Repeat business over a one-time purchase
6/ Balance between long-term and short-term results
7/ Single measurable metric to take you toward your goals
8/ A team of superstars who excel at what they do to help you
9/ Finding your zone of genius and spending most of your time there
10/ Audience building to connect with those who are not ready to buy yet
11/ Documented expectations, and processes for both team and customers